Privacy Policy for MyPillar Healthcare

Effective Date: [Insert Date]
Last Updated: [Insert Date]

At MyPillar Healthcare, we are committed to protecting your privacy and ensuring compliance with applicable laws, including the Health Insurance Portability and Accountability Act (HIPAA) and other relevant regulations. This policy explains how we collect, use, store, and protect your personal information.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, address, contact details, date of birth, and other identifiers.
  • Health Information: Medical history, diagnoses, prescriptions, and treatment records.
  • Usage Data: Interactions with our website, application, or healthcare services.
  • Payment Information: Billing details necessary for processing transactions.

2. Legal Basis for Processing

We process your data in compliance with applicable laws, including:

  • HIPAA Regulations: We follow HIPAA guidelines to protect your health data.
  • State and Federal Privacy Laws: Depending on your location, additional laws may apply.
  • Consent & Contractual Necessity: We collect and use your data with your consent or when required for contractual obligations.

3. How We Use Your Information

Your information is used for:

  • Delivering healthcare services and managing appointments
  • Processing payments and insurance claims
  • Improving patient experience and customer support
  • Compliance with medical and legal regulations
  • Communicating health updates, reminders, and notices

4. Data Security Measures

We implement strict security protocols, including:

  • Encryption of medical and personal data
  • Access controls restricting unauthorized data access
  • Regular security audits and compliance assessments

5. Information Sharing & Disclosure

We do not sell personal information. Your data may be shared only in the following circumstances:

  • With healthcare professionals involved in your treatment
  • With insurance providers for billing purposes
  • When required by law, such as court orders or government regulations
  • With third-party service providers, but only under strict confidentiality agreements

6. Your Rights & Choices

As a MyPillar Healthcare user, you have the right to:

  • Access and review your medical records
  • Request corrections or deletions where legally permitted
  • Opt out of marketing communications
  • Restrict certain data processing activities

7. Legal Disclaimers

  • This policy does not create a contractual obligation between MyPillar Healthcare and users.
  • MyPillar Healthcare complies with HIPAA and other privacy laws, but users should also take steps to protect their personal health information.
  • We reserve the right to update this policy as legal and regulatory changes occur.

8. Contact Information

For any privacy-related concerns, please contact:
📧 Email: info@mypillarhealthcare.com
📞 Phone: 301-346-1199


 

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